Approximately 1 to 2 business days after production is complete.
You will receive an email with a tracking number (depending on shipping method chosen) once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.Once orders have shipped KandiSparklez CraftWorld, LLC is no longer responsible for packages. We recommend shipping methods with tracking and insurance options for protection in the event of misplaced or undelivered packages. If you have any other questions, please contact us and we will do our best to help you out.
Returns and exchanges
Sadly, orders CAN NOT be canceled.
If your order has been paid and you want to change you must contact us immediately, as we can only make changes in the production of your order has not started.
ALL SALES FINAL - NO EXCHANGES OR REFUNDS
Searching for products
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.